Grandfather Verdon Frailey founded the Frailey Insurance Agency in 1937 and today his twin grandchildren, Michael Frailey and Michele A. Frailey-Miller, continue to live by Verdon’s motto “Real people, Real Service.” Michael, Chief Executive Officer, is the face of the agency. His twin sister, Michele, acts as the Chief Operations Officer. Together they are a synergistic team bringing out the best in each other. Verdon’s son John guided the professional firm for 46 years growing Frailey Insurance and Financial Services into one of Nationwide Insurance Company’s largest agencies and earning the Hall of Fame designation.
Today’s motto is “Think Frailey First” – there’s no need to go anywhere else for insurance or financial services. Michael says, “Our family’s belief system is all about serving others. We live, work and play in and around the Poconos and surrounding communities. We have been blessed in business by our neighbors and friends and we want to give back and help improve the quality of life for everyone.”
More than 80 years in business, Michael and Michele, along with an award-winning team, continue serving others by securing their insurance needs. Frailey’s mission is to add and engage members in lifelong relationships by developing personalized insurance and financial programs that maximize value and adequately protect what matters most! We do this through personal reviews, proactive member contact, value-added educational workshops, and great products from our insurance carrier partners. Frailey Insurance and Financial Services is successful by employing the basic tenets of faith and servant leadership in our everyday client-member interactions.